Client Satisfaction Survey 2016

By February 8, 2017 Uncategorized

Morguefile rainbow

Once again, we participated in the Ontario Veterinary Medical Association’s client satisfaction survey.  Thanks to you, we received a perfect score (10/10)!

The survey evaluates categories such as physical facilities (cleanliness, appearance, equipment), empathy (caring, listening, personalized attention), responsiveness (phone calls, service, requests), and assurance (knowledge, competence, confidence, reputation).

We appreciate your feedback and look forward to continuing to provide you with a fantastic experience every time you visit our clinic!

 

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